SHOPPING FAQ

 


Can I cancel my order?

Yes. You can cancel your order if it has not been shipped yet. Please email your request to info@klinger.com.


How can I track my order?

Once your order is shipped an email confirmation will be sent to you with a tracking number and link.


What is your return policy?

We are confident you will love our products. If you are not satisfied for whatever reason within 30 days of placing your order return it to us for a full refund of the price paid for the product. Any shipping charges charged are not refundable.


What is your privacy policy?

Georgette Klinger values your privacy and does not share it with any other parties.


How do I place an order if I live outside the US?

Please email your product requests and quantities to Info@klinger.com along with your shipping information


How can I return my order or part of my order?

Send your products back prepaid  to:

Georgette Klinger

11 Phyllis Street

Hazlet, NJ, 07730.

Be sure to include your name, address and order number in the package.


Does your company test on animals?

Georgette Klinger is a cruelty-free company and do not test on animals.


I’m pregnant. Are there any products or skincare ingredients I should avoid?

Please contact your doctor for ingredients and products you should avoid.